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Policy

This Privacy Policy explains how PM Nexus collects, uses, stores, and protects personal data when you visit the website, create an account, use the interactive map, access learning content, use decision-support tools, or contact us.

Plain-language summary: PM Nexus collects only the information needed to run the platform, provide accounts and subscriptions, improve the product, support users, protect the service, and comply with legal obligations. We do not sell your personal data.
Privacy and data protection

1. Overview

This Privacy Policy applies to PM Nexus, available at pmnexus.io, including the website, application, interactive map, account features, learning content, scenario practice, decision-support tools, subscriptions, communications, and related services.

By using PM Nexus, you acknowledge that your personal data may be processed as described in this Policy. If you do not agree with this Policy, you should not use the platform.

2. Data controller and contact

For privacy-related questions, requests, or complaints, you can contact PM Nexus at:

Email: office@pmnexus.io

If a separate company, training provider, or organization gives you access to PM Nexus, that organization may also act as an independent controller or administrator for certain user access, reporting, or team-related data.

3. Personal data we may collect

The data we collect depends on how you use PM Nexus.

Website visitors

  • technical information such as IP address, browser type, device type, operating system, referring pages, and approximate location derived from technical data;
  • analytics data about pages viewed, links clicked, session duration, and navigation patterns;
  • cookie preferences and consent choices, where applicable.

Account users

  • name, email address, login method, account identifiers, profile details, and authentication-related information;
  • learning progress, visited pages, scenario activity, quiz or simulator results, PDU tracking information, and saved preferences;
  • subscription status, plan type, access level, billing status, and support interactions.

Contact and support

  • messages you send to us, email address, name, company or role if provided, and any files or details you voluntarily include.

4. How we use personal data

We use personal data to operate, secure, and improve PM Nexus. This may include:

  • providing access to the website, app, map, process pages, scenarios, dashboards, and decision-support tools;
  • creating and managing accounts, login sessions, subscriptions, team access, and user preferences;
  • tracking learning activity, progress, PDU-related activity, and product usage where relevant to your account;
  • responding to support, billing, licensing, legal, or product inquiries;
  • improving product experience, content quality, navigation, performance, and reliability;
  • preventing abuse, fraud, unauthorized access, scraping, spam, or security incidents;
  • sending service-related communications, such as account notices, security alerts, billing information, or important product updates;
  • sending optional marketing communications where permitted by law or consent.

6. AI-assisted tools and project inputs

PM Nexus may include AI-assisted or decision-support features such as tailoring suggestions, risk identification, decision replay, scenario feedback, and similar tools.

Do not submit confidential or sensitive project data unless you are authorized to do so. Avoid entering trade secrets, personal data of third parties, regulated information, client confidential information, or highly sensitive project details into AI-assisted tools unless you have the right and a valid reason to provide that information.

Inputs and outputs may be processed to deliver the requested feature, maintain security, troubleshoot issues, improve quality, or comply with applicable obligations. We aim to minimize personal data in these tools and encourage users to anonymize project descriptions where possible.

7. Cookies, analytics, and similar technologies

PM Nexus may use cookies, local storage, pixels, and similar technologies to operate the site, remember preferences, support login sessions, improve performance, analyze usage, and support marketing or attribution where applicable.

  • Essential cookies: required for security, authentication, navigation, and core functionality.
  • Analytics cookies: help us understand how visitors and users interact with PM Nexus.
  • Marketing or attribution cookies: may help measure campaign performance or referral sources, where used.

You can control cookies through your browser settings and, where available, through a cookie consent banner or preferences panel.

8. Payments, subscriptions, and billing data

If you purchase paid access, payment and billing may be handled by third-party payment processors or commerce providers. PM Nexus does not need to store full card details if payment processing is handled by an external provider.

We may receive limited billing information such as payment status, plan type, transaction identifiers, invoice details, VAT or tax information, billing name, billing email, and subscription status for accounting, access management, and support.

9. How we share personal data

We do not sell your personal data. We may share limited data with trusted service providers only when needed to operate PM Nexus, including:

  • hosting, infrastructure, database, security, and backup providers;
  • authentication and social login providers;
  • payment processors, invoicing, tax, and accounting tools;
  • email, support, CRM, analytics, and product measurement tools;
  • professional advisers, legal authorities, or regulators where required by law or necessary to protect rights and security;
  • team or enterprise administrators, where your access is provided through an organization and reporting features are part of the agreed service.

Where service providers process data on our behalf, they are expected to process it only according to our instructions and appropriate confidentiality and security obligations.

10. Data retention

We keep personal data only as long as reasonably necessary for the purposes described in this Policy, including account management, service delivery, legal compliance, security, dispute resolution, accounting, and product improvement.

Account data may be retained while your account is active. Some billing, tax, legal, security, or backup records may be retained for longer where required or justified. When data is no longer needed, we delete, anonymize, or restrict it where practical.

11. Your privacy rights

Depending on your location and applicable law, you may have rights to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data;
  • object to or restrict certain processing activities;
  • withdraw consent where processing is based on consent;
  • request portability of your data, where applicable;
  • complain to a data protection authority.

To make a privacy request, contact office@pmnexus.io. We may need to verify your identity before acting on certain requests.

12. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, app, server, database, or internet transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials secure, using strong passwords where applicable, and notifying us if you suspect unauthorized access.

13. International transfers

PM Nexus and its service providers may process data in countries other than your country of residence. Where required, we rely on appropriate safeguards, contractual protections, adequacy decisions, or other lawful transfer mechanisms.

14. Children

PM Nexus is intended for adults, professionals, students in professional training, and organizational users. It is not directed to children. If you believe a child has provided personal data without appropriate permission, contact us so we can review and take appropriate action.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of PM Nexus after the updated Policy is posted means you acknowledge the updated Policy.

16. Contact

For privacy questions, access requests, deletion requests, cookie questions, or data protection concerns, contact PM Nexus at:

PM Nexus Privacy
Use this contact for privacy, account data, and data protection requests.
office@pmnexus.io